Last updated: February 17, 2026
Wander Well Collective, Inc. (“Wander Well,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website
- Apply for membership
- Use the Wander Well platform
- Participate in stays or experiences
- Communicate with other members
If you do not agree with this policy, please do not use the Platform.
1. Company Information
Wander Well Collective, Inc.
Public Benefit Corporation
132 W International Speedway Blvd, St. 14
Daytona Beach, FL 32114
United States
Email: [email protected]
2. Information We Collect
We collect information in the following ways.
2.1 Information You Provide Directly
When you apply for membership or use the Platform, you may provide:
- Full name
- Email address
- Phone number
- Date of birth
- Home address
- Profile photo
- Property details
- Experience listings
- Payment information
- Messages with other members
- Reviews and feedback
2.2 Identity Verification Information
If verification is required, we may collect:
- Government-issued ID
- Selfie or facial verification
- Proof of address
- Phone or email verification codes
This data may be processed by third-party verification providers.
2.3 Payment Information
When you pay for membership, cleaning fees, journey fees, or deposits:
- Payment details are processed by third-party payment processors.
- Wander Well does not store full credit card numbers.
2.4 Automatically Collected Information
When you use the Platform, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Process membership applications
- Provide access to the Platform
- Facilitate stays and experiences
- Verify identity and prevent fraud
- Process payments and deposits
- Communicate with you
- Provide customer support
- Send important updates
- Improve the Platform
- Enforce our Terms and Code of Conduct
- Comply with legal obligations
4. Member-to-Member Information Sharing
To enable stays and experiences, certain information is shared between members, including:
- Name
- Profile photo
- General location
- Listing details
- Reviews
- Messages
Hosts may receive:
- Guest names
- Contact information
- Stay details
Guests may receive:
- Host contact information
- Property address
- House rules
5. How We Share Your Information
We may share your information with:
5.1 Service Providers
Third parties that help us operate the Platform, such as:
- Payment processors
- Identity verification providers
- Hosting providers
- Analytics providers
- Email and communication tools
These providers are only allowed to use your data to provide services to Wander Well.
5.2 Legal Requirements
We may disclose information if required to:
- Comply with laws or regulations
- Respond to legal requests
- Protect our rights or safety
- Prevent fraud or illegal activity
5.3 Business Transfers
If Wander Well is involved in:
- A merger
- Acquisition
- Asset sale
- Bankruptcy
Your information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze site performance
- Improve user experience
You may disable cookies in your browser settings, but some features may not function properly.
7. Data Retention
We retain your personal data:
- As long as your account is active
- As needed to provide services
- As required by law
- To resolve disputes
- To enforce agreements
If your account is closed:
- Some data may be retained for legal or operational reasons.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However:
- No system is completely secure.
- We cannot guarantee absolute security.
- You use the Platform at your own risk.
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain uses
- Request data portability
To exercise these rights, contact:
10. California Privacy Rights (CCPA)
If you are a California resident, you may have the right to:
- Know what personal data we collect
- Request deletion of your data
- Opt out of certain data sharing
We do not sell personal data.
11. International Users
If you access the Platform outside the United States:
- Your data may be transferred to the United States.
By using the Platform, you consent to this transfer.
12. Children’s Privacy
The Platform is not intended for individuals under 18.
We do not knowingly collect personal data from minors.
If we discover such data, we will delete it.
13. Third-Party Links
The Platform may contain links to third-party websites.
We are not responsible for:
- Their privacy practices
- Their content
- Their policies
14. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
If we make material changes:
- We will notify members
Continued use of the Platform means acceptance of the changes
15. Contact
Wander Well Collective, Inc.
132 W International Speedway Blvd, St. 14
Daytona Beach, FL 32114
United States
Email: [email protected]