Wander Well Collective Terms of Service
Last updated: February 23, 2026
Welcome to Wander Well Collective.
These Terms of Service (“Terms”) govern your access to and use of the Wander Well Collective website, applications, platform, and related services (collectively, the “Platform”).
The Platform is owned and operated by Wander Well Collective, Inc., a Delaware corporation, with its principal place of business at:
Wander Well
132 W International Speedway Blvd, St. 14
Daytona Beach, FL 32114
United States
Email: [email protected]
By accessing the Platform, creating an account, applying for membership, or using any of the services provided by Wander Well Collective, you represent that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Platform.
Your use of the Platform is also governed by our Privacy Policy and Code of Conduct, which form an integral part of these Terms.
I. Definitions
For the purposes of these Terms:
Account
The account created by an individual to access the Platform.
Application
The process by which a person applies to become a Member of Wander Well.
Listing
Any property, experience, or offering described on the Platform by a Member.
Member
A user who has been accepted into Wander Well Collective and maintains an active membership.
Hosting Member (Host)
A Member who offers a property or experience on the Platform.
Guest Member (Guest)
A Member who books a stay or experience.
Stay
A visit by a Guest Member to a Host Member’s property arranged through the Platform.
Experience
Any activity, gathering, event, or offering posted by a Member.
Wander Well Tokens (“Tokens”)
Non-monetary points used to exchange stays and experiences within the community.
Membership
A paid subscription that grants access to the Platform and its services.
Platform
The Wander Well website, applications, and any related services.
We, Us, Our, Wander Well
Wander Well Collective, Inc.
You, Your
Any user, applicant, or Member using the Platform.
II. Purpose of the Platform
Wander Well Collective is a private, application-based membership community designed to connect like-minded individuals for:
- Home stays using a token-based exchange
- Community-led experiences
- Volunteer opportunities
- Cultural immersion
- Wellness-oriented travel
- Meaningful connection
Wander Well is a platform provider only.
We do not:
- Own or operate member properties
- Act as a real estate broker
- Provide travel agency services
- Guarantee accommodations
- Provide insurance
All stays, experiences, and interactions are agreements directly between Members.
III. General Use of the Platform
Your use of the Platform is conditioned on your compliance with these Terms and our Code of Conduct.
You agree:
- Not to provide false or misleading information
- Not to create multiple or fraudulent accounts
- Not to use the Platform for commercial rentals
- Not to harass, discriminate, or threaten other Members
- Not to post illegal, abusive, or offensive material
- Not to collect Member data without consent
- Not to use bots, scrapers, or automated tools
- Not to arrange stays outside the Platform
You also agree:
- You are responsible for your communications and interactions
- You assume all risk related to stays and experiences
- You will comply with all applicable laws
IV. Membership Rules
1. Application and Acceptance
Membership is application-based.
To apply, you must:
- Be at least 18 years old
- Provide accurate personal information
- Agree to these Terms
- Be approved by Wander Well
Wander Well reserves the right to:
- Accept or reject any application
- Suspend or terminate membership at any time
Membership is for personal, non-commercial use only.
2. Active Member Policy
As a condition of maintaining active membership, all Members agree to:
Platform Participation Requirement
Members must use Wander Well products or services at least once every two (2) calendar years.
Volunteer Commitment
Members agree to volunteer at least once per calendar year, either through a Wander Well–organized initiative or an approved charitable effort aligned with Wander Well’s mission and Code of Conduct.
Failure to meet these requirements may result in:
- Account suspension
- Restricted booking privileges
- Non-renewal of membership
Wander Well reserves the right to determine compliance.
3. Member Access Contribution
Members agree to provide Wander Well Member access to their property or approved hosting space for a minimum of fourteen (14) days per calendar year, unless otherwise approved in writing by Wander Well.
Availability does not guarantee bookings and remains subject to Member discretion and house rules. However, Members must offer reasonable access consistent with this minimum annual requirement.
Failure to meet this obligation may result in suspension, restriction, or termination of membership.
4. Charitable Participation
As part of Wander Well Collective’s mission as a Public Benefit Corporation serving local charities, Members agree to:
- Nominate at least one charitable organization meaningful to them
- Support Wander Well’s charitable initiatives
- Participate in various community projects, charity events, or fundraising efforts when reasonably able
- Participation does not require mandatory monetary contributions but reflects alignment with Wander Well’s public benefit mission.
5. Membership Duration and Renewal
Memberships are offered on:
- Monthly plans
- Annual plans
Memberships automatically renew unless canceled before the renewal date.
If a membership expires:
- Access to the Platform may be restricted
- Tokens may become unusable until membership is renewed
6. Membership Fees
Membership fees:
- Are required to participate in stays
- May change at any time
- Are non-refundable
7. Account Responsibility
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity under your account
- Updating your account information
V. Listings
Hosts must:
- Provide accurate, up-to-date information
- Disclose all relevant property details
- Set clear house rules
- Comply with local laws and regulations
You represent that:
- You have the legal right to host
- Your listing is truthful
- Your property is safe and habitable
Wander Well does not guarantee:
- Accuracy of listings
- Member behavior
- Property conditions
VI. Tokens
1. Nature of Tokens
Tokens:
- Have no monetary value
- Cannot be bought, sold, or exchanged for money
- Cannot be transferred between accounts
- Exist solely within the Platform
2. Earning Tokens
- Members may earn Tokens by:
- Hosting stays
- Referring new members
- Participating in approved programs
3. Expiration of Tokens
Tokens expire one year after being earned.
If:
- Membership lapses, or
- Account is terminated,
- Tokens may be forfeited.
VII. Stays and Exchanges
1. Nature of Stays
Stays are arranged directly between Members.
Wander Well is not a party to any stay agreement.
Hosts:
- Choose whether to accept guests
- Set house rules
- May charge cleaning fees
Guests:
- Must follow house rules
- Must respect the property
- Are responsible for all occupants
2. Fees
Each stay may include:
- A host-set cleaning fee
- A Wander Well journey fee
- These fees are required to complete the booking.
VIII. Security Deposits
- A standard security deposit is required for stays.
- The deposit is pre-authorized on the guest’s payment method.
- The standard deposit amount is determined by Wander Well.
If damage occurs:
- The host must submit a claim within ten (10) days.
- Wander Well may hold or release the deposit accordingly.
If disputes arise:
- Funds may be held in escrow until resolved.
IX. Cancellations
1. Guest Cancellation
If a Guest cancels a confirmed Stay or Experience:
- A cancellation penalty of $495 USD will apply unless otherwise waived in writing by Wander Well.
- The Host may choose whether to return Tokens.
- Journey fees and applicable service fees are non-refundable unless required by law.
- Wander Well may intervene in documented emergency situations at its sole discretion.
2. Host Cancellation
If a Host cancels:
- Wander Well will attempt to find replacement stays.
- Replacement is not guaranteed.
- Repeated Host cancellations may result in account suspension or removal.
X. Experiences
Members may list experiences.
Experiences may:
- Be free or paid
- Be hosted by Members
Wander Well:
- Does not guarantee experiences
- Is not responsible for safety, quality, or outcomes
XI. Reviews and Ratings
After a stay or experience:
- Members may leave reviews
- Reviews must be honest and respectful
Wander Well may:
- Remove inappropriate reviews
- Suspend accounts for misconduct
XII. Account Suspension or Termination
Wander Well may suspend or terminate accounts if a Member:
- Violates these Terms
- Engages in harmful or illegal behavior
- Misrepresents listings or identity
- Termination may result in:
- Loss of membership
- Loss of tokens
- Cancellation of stays
- No refunds
XIII. Insurance
Hosts are responsible for:
- Maintaining appropriate insurance
- Ensuring legal compliance
- Wander Well does not provide insurance.
XIV. Messaging and Communications
The Platform may include messaging tools.
You agree:
- Messages are for community use only
- No spam or commercial solicitation
- Wander Well may review communications if necessary.
XV. Intellectual Property
All Platform content is owned by Wander Well or its licensors.
You may not:
- Copy
- Sell
- Distribute
- Modify
any content without written permission.
You grant Wander Well a license to use your uploaded content for platform operations and promotion.
XVI. Privacy
Your use of the Platform is governed by our Privacy Policy.
XVII. Disclaimer of Warranties
The Platform is provided “as is.”
Wander Well makes no warranties regarding:
- Listings
- Members
- Safety
- Availability
- Accuracy
You use the Platform at your own risk.
XVIII. Limitation of Liability
To the fullest extent allowed by law:
Wander Well is not liable for:
- Property damage
- Personal injury
- Theft
- Travel disruptions
- Member disputes
- Loss of tokens
Total liability will not exceed the amount paid for your membership.
XIX. Dispute Resolution
You agree that any dispute between you and Wander Well will be resolved by:
- Binding arbitration
- Conducted in the State of Florida
- On an individual basis only
You waive:
- The right to a jury trial
- The right to participate in class actions
XX. Applicable Law
These Terms are governed by the laws of the State of Florida, United States.
XXI. Miscellaneous
Severability
If any provision is invalid, the remaining provisions remain in effect.
No Waiver
Failure to enforce a provision does not waive our rights.
Assignment
Wander Well may assign its rights without notice.
XXII. Contact
For questions regarding these Terms:
Wander Well Collective, Inc.
132 W International Speedway Blvd, St. 14
Daytona Beach, FL 32114
United States
Email: [email protected]